Support

How can we help?

Answers to the questions we get most, and a direct line to us when you are stuck.

Frequently asked questions

Is Hunterz free?
Yes, for individual hunters. Your hunting journal, the feed and your connections cost nothing and always will. Hunting associations pay one annual subscription that covers every member.
What does an association subscription cost?
Hunterz Club costs €249 per year, VAT included. That covers 5 users and every feature, including the interactive map editor. Each extra user is €15 per year, added whenever you need one. You can try it free for 30 days.
How do I start an association?
Create an account, then set up your association on this website. You choose a name, invite your members and you are running. In the mobile app you can join an existing association, but you set a new one up here on the web.
Does the app work without signal?
Yes. In the field you can keep logging harvests, guests and posts, and open the drive map where you stand. Everything syncs automatically as soon as you have a connection again.
Who can see my hunting journal?
Only you. Your journal is private by design — not your association, not other hunters, nobody. What you share on the feed is visible to your accepted connections only; nothing is public by default.
Can I delete my account?
Yes, from the app (Profile → Delete account) or on the web (Profile). Your personal data, journal, posts and photos are removed. Your association keeps its own records — the hunter, hunt days and harvests stay with them, only the link to your account disappears.
Someone posted something inappropriate. What now?
Use the menu on the post to report it, or block the person outright — you will no longer see each other's posts. We review every report within 24 hours and remove anything that breaks our rules.
I forgot my password.
Use "Forgot password?" on the login screen. You will get an email with a link to set a new one. If the email does not arrive, check your spam folder or write to us.

Videos & demos

Short walkthroughs of the things associations ask about most.

Coming soon We are recording walkthroughs of the hunt day planner, the map editor and the harvest board. Want one on a specific topic? Tell us.

Still stuck?

Write to us. We are hunters ourselves, so you will not end up in a script.

Contact us